Xfinity Cancellation Request EmailIt’s too easy to log back into the account and delete it. Complete a cancelation form online. Once you get through to someone, ask if you’re speaking with Retention. Mail a cancelation request, including your full billing name, service address, account number, and phone number to: Comcast Cable. This is Comcast's internal handbook for talking customers out of. The request was made today at 12:46pm, according to the info at my account, with the cancellation effective today. Comcast Customer Service - Xfinity Technical Support How can we help? Internet WiFi Name and Password Restart Modem Perform a Speed Test View Internet Support TV & Streaming X1 Remote Setup Troubleshoot Change My Plan View TV & Streaming Support Voice Nuisance and Spam Calls No Dial Tone Error Voice Security PIN View Voice Support Home. How To Cancel Xfinity Mobile. There are five steps that you should take to proceed with the cancellation. Box 642 3450 In Road Isle of Palms New York 03828 (896) 303-1164 [email protected] You can say “cancel service” over and over again. But I didn't request one. Received bill following cancellation of Xfinity service. If a customer is calling to cancel cable because they . It's been a week since then we still have the service connected. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. It looks like you come from an unknown source. With your Xfinity ID and password With your mobile phone number How To Cancel Xfinity via Letter You can mail your cancellation request to Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. It's pretty standard call center stuff, but Comcast throws in some of its own tactics. Complete a simple online cancellation form (we’ll call you within two business days of receipt to confirm your request). TV device: Choose the Settings icon , then choose Account. You can also email a cancellation request to Comcast and they will call. Make sure that before requesting for cancellation, you back up all your necessary mails, schedule, data, voice messages, documents, contact, calendars, etc. To cancel service, follow the on-screen instructions. To submit your cancellation request, please visit xfinity. Enter your sign in information, click the “Sign In” button again, and click the “Email” button on the top menu bar. If you are already a member: Please contact us with your Provista account number and registered facility name. If they’re not Retention, let them know you’d like to be transferred. ” You can email a. ‎Received an email about a cancellation request, but I never made a. The request includes your first . To do so, click on the chat icon located at the top right of this forums page. Mail a cancelation request, including your full billing name, service address, account number, and phone number to: Comcast Cable. Or just keep repeating “cancel service. Former tech editor Ryan Block posted a maddening 8-minute portion of his phone call with a Comcast “customer retention” specialist . I am an Official Xfinity Employee. Please note that it may take up to 48 hours to process your request. Is There a Fee for Cancelling Xfinity?. Chatting with them online on the Xfinity website; Visiting an Xfinity Store nearby; Filling out a cancellation form and mailing it. Anyone can contact Xfinity to disconnect the account of the holder/primary user. Man put on hold for three hours, Comcast office closes before he can of a Comcast cancellation call that even a Comcast executive called . Comcast employees told both the viewer and FOX 25 employee that the company does not send cancellation notices by e-mail and that the e-mail was . I've read that it's possible someone else moving into or out of the building. Xfinity Phone Numbers and Emails Comcast Cable Cancellation Request. You can also email a cancellation request to Comcast and they will call you. THIS is how to easily cancel Xfinity. We received your cancellation request But I didn't request one. Once you've considered everything, it's time to set your account cancellation date. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Follow the prompts to cancel service. If you're having trouble, you can email us at . To find your Comcast email account, visit Xfinity’s website, sign in to your account and click “Email. You want to delete Comcast email account but you have no idea. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. Good morning, I just received an email from Xfinity stating they received my request to cancel my Xfinity Internet services and that they . Please send us a Direct Message with your first and last name and address. We received your cancellation request : r/Comcast_Xfinity. Just select Xfinity support and you will be able to speak with the next available specialist. Closed Weird one for you: I just noticed I received an email earlier this afternoon saying Xfinity received cancellation request for my Internet service. I thought this was a phishing email, because I definitely did NOT submit a cancellation request, but when I signed into my account in the Xfinity website, it did indeed say that my account was shuttered and showed the notification that someone had initiated this request. To submit your cancellation request, please visit xfinity. I just got home from work to see that I have an email about a cancellation request and that today is the last day I'll have my xfinity . Official Employee • 642 Messages 1 year ago Hi @abilling23, I would like to look into your notification concern regarding cancellation of service. Chatted with an Xfinity rep Medha, who said there was indeed a request for cancellation on my account. with the service — but never be disrespectful. Official Employee • 642 Messages 1 year ago Hi @abilling23, I would like to look into your notification concern regarding cancellation of service. The message icon is located at the top right of the Community Forum page, clicking on the message icon will allow you to initiate a chat conversation with us directly. We received your cancellation request Email. I received an email saying my cancellation request had been processed and my services would be ended in 2 days, however I never requested . Read on for the steps you’ll need to take. The easiest way to manage your Xfinity experience. Comcast has identified the 15,600 customers who are due refunds and is required to send them claims forms via email or paper mailing within 45 days. For postal mail requests, be sure to include: Your first and last name Account and phone number Service address. Today I had a shocking and weird experience with Comcast. How to Cancel Xfinity Services?. Click 'Sign in with NBA ID' (top right) and enter your email and password Tap “Cancel” and “Yes” to confirm the cancellation. To confirm, Click Here and submit your credentials. Check here for the most convenient method for you: xfinity. Comcast Customer Service Phone Number (800) 266. Out of the blue I received an email from Comcast that my service is being canceled . How To Delete Xfinity Account (Delete Comcast. How To Cancel Comcast Xfinity Services. apartment/unit number is incorrect), and is a simple and easy process to get sorted out. Why do they do that? I got a “We received your cancellation request” and “Reminder, your Xfinity services will be disconnected soon” email. Canceling Xfinity service When everything above fails, and it’s time to just split with Xfinity, there are a handful of ways to go about it: Contact Xfinity through the Contact Us page. After that, he won’t enter again. "We received your cancellation request" that I did not submit?. By clicking the + button, you can add photos and space. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. Visit your local Xfinity Store. ” The entire process is quick and easy. Here's another Comcast cancellation horror story, with video evidence. Email: To cancel ESPN+ via email, send them a message to [email protected] net email address if you logged into your account in the 90 days prior to disconnecting your service. When your cancellation is. com/support/articles/cancel-my-xfinity-services#:~:text=Cancel Your Service" h="ID=SERP,5552. In the meantime, you can view your cancellation details below. Received a service cancellation request email, but I did not make any such request. Please ensure you are sending your message to our 'Xfinity Support' handle. Step 1: Obtain a copy of your loved one’s death certificate and scan it as a PDF To perform most executor duties on behalf of your deceased loved one, you’ll need a copy of their death certificate. At first I thought it was phishing but logging into Xfinity website confirms the notice is there too. Contact | Comcast Florida Contact If you have a service question, there are many ways to get ahold of us. com For further assistance, call 800-692-7753 or contact Apple support. Meanwhile, you can find this feature at the right plus button. Send your cancellation request through mail to Comcast Cable with the following details. Xfinity Customer Service Phone Number (800) 934. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. I escaped cancelling my Comcast service. Comcast Xfinity Complaints HughesNet Complaints Optimum Complaints PayPal Complaints Priceline Complaints Suddenlink Complaints T-Mobile Complaints Uber. Note: If you mail or email an account cancellation request, Comcast will call you . Or just keep repeating “cancel. Visit our support hub for help identifying and troubleshooting p 3. We send you this email so you can verify and let us know if you are currently using this account. Xfinity Remove Account By Contacting Customer Service If you wish to permanently delete your Comcast (or Xfinity) account, you must contact customer service by dialing 1-800-Xfinity (800-934-6489) or 1-800-Comcast and request deletion of your Xfinity account. We'll cover Comcast contracts, cancellation fees, service areas, Cutting the cord is a simple chore: you just call up your cable or . Comcast Xfinity Complaints HughesNet Complaints Optimum Complaints PayPal Complaints Priceline Complaints Suddenlink Complaints T-Mobile Complaints Uber Complaints Verizon Complaints Wells Fargo Complaints More Complaint Info Customer Service Help Cancelling a Service DIsputing a Charge Early Termination Fees Getting a Refund Late Fees. Overview + New Watchlist. Visit your local Xfinity Store. With our new Xfinity support chat, you do not need to input the name of a person. You can also email Comcast a cancellation request and have them call you. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Customer Agreements, Policies & Service Disclosures. Ryan Block, formerly of Engadget and now at AOL, called Comcast to Block was able to capture about eight minutes of the call and has . ” You can email a cancellation request as well and have Comcast call you. DO NOT include your password or credit card information. You'll get vital information, including the name of the person who processed your cancellation, a confirmation number and details about fees and returning equipment. Account still active after cancellation? : Comcast. Request cancellation of your contract; Ask for a confirmation email. It's easy and fast to access and personalize your WiFi name and . Chat with an Xfinity rep online. Access the Xfinity website using a computer or other device connected to the Internet. ) You can also review your bank statement for an HBO Max subscription charge or ask your TV provider if they bill you for HBO Max. On mail and email requests, expect to wait up to two business days from receipt for confirmation from Xfinity. To cancel your Xfinity service, you can call 1-800-XFINITY (1-800-934-6489) and follow the prompts to cancel. We can ensure the cancelation request is removed for you. I received an email about a cancellation request. How To Cancel Your Internet Service – Forbes Home. What I would do before cancelling is double delete all your e-mails, send them to trash and then empty the trash, forward anything important to your new e-mail. com from the email you used to subscribe to the ESPN+ service. and follow the on-screen instructions. Follow the prompts to cancel service. Please note that it may take up to 48 hours to process your request. Canceling Xfinity service When everything above fails, and it’s time to just split with Xfinity, there are a handful of ways to go about it: Contact Xfinity through the Contact Us page. net email address after disconnecting. To sign in to Comcast email, visit the xfinity. To create a Comcast email account, individuals must be XFINITY Internet subscribers. (Subscription information is only available with Adult profiles. Once customers receive the notice, they will. I got an email that said it was from Xfinity and they'd "Received my cancellation request" and my internet will be shut off today. Plan for your cancellation. How to Cancel Xfinity Service for You or a Loved One. Notice of Cancellation Request. Dear Email User, We are undergoing over-congestion due to the anonymous registration of email accounts, we are shutting down unused accounts and your account was among those to be deleted. Comcast Customer Service - Xfinity Technical Support How can we help? Internet WiFi Name and Password Restart Modem Perform a Speed Test View Internet Support TV & Streaming X1 Remote Setup Troubleshoot Change My Plan View TV & Streaming Support Voice Nuisance and Spam Calls No Dial Tone Error Voice Security PIN View Voice Support Home. billing address and email address handy while making the call. ” You can email a cancellation request as well and have Comcast call you. Step 1 – Call Comcast Calling the company is necessary if you want to cancel your Xfinity account. If you are already a member: Please contact us with your Provista account number and registered facility name. By selecting Accept all, you consent to our use of Cookies. Mail a request for cancelation at Comcast Cable, ATTN: Service Change Requests, 1701 JFK Blvd. Mail a cancellation request, including your first and last name, service address, account number and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. I've been waiting to talk to the "virtual assistant" for over half an hour. Meanwhile, you can find this feature at the right plus button. When your cancellation is processed online, your Xfinity Internet service will remain active, but you will no longer have access to Xfinity Instant TV. You can email [email protected] or call customer service at 866-750-9951. TV device: Choose the Settings icon , then choose Account. How to get out of a cable or internet contract without paying. Option 1: Canceling your service via online form submission. How to reach Xfinity technical support Call (800) 934-6489 | Hours: Monday — Saturday, 7 a. How to Cancel Xfinity Internet?. The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Learn more about using your Comcast. Xfinity charges an Early Termination Fee (ETF)… Alternatively, you can mail in a printed cancellation form, call an Xfinity . com/instant-tv/cancel. In the message body, you can include your account details (username) and the cancellation request. You’ll enter the following contact information: The best phone number to contact you. What I would do before cancelling is double delete all your e-mails, send them to trash and then empty the trash, forward anything important to your new . Comcast Xfinity Complaints HughesNet Complaints Optimum Complaints PayPal Complaints Priceline Complaints Suddenlink Complaints T-Mobile Complaints Uber Complaints Verizon Complaints Wells Fargo Complaints More Complaint Info Customer Service Help Cancelling a Service DIsputing a Charge Early Termination Fees Getting a Refund Late Fees. How to reach Xfinity technical support Call (800) 934-6489 | Hours: Monday — Saturday, 7 a. We received your cancellation request, and we're on it. Access the email you have used to register for the account. Xfinity Remove Account By Contacting Customer Service If you wish to permanently delete your Comcast (or Xfinity) account, you must contact customer service by dialing 1-800-Xfinity (800-934-6489) or 1-800-Comcast and request deletion of your Xfinity account. Xfinity’s tech support number is the same as their customer service number. Each Comcast account can have six usernames and emails attached, and users can be managed from the My Account page on the Comcast website. The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). I'm the only one on the account, and I didn't authorize or request a cancellation or even any change. To cancel your Xfinity service, you can call 1-800-XFINITY (1-800-934-6489) and follow the prompts to cancel. I received a "We received your cancellation request" email, but I did NOT cancel Xfinity TV service. With our new Xfinity support chat, you do not. I've received emails about cancellation of internet service that I didn't request. We can ensure the cancelation request is removed for you. Step 1 – Call Comcast Calling the company is necessary if you want to cancel your. You can email [email protected] or call customer service at 866-750-9951. The number should also appear on the bill. Here you'll find who your subscription is billed through. Everything I can look at seems to make this a legitimate email, cut I'm not finding anything on my account stating that a cancellation request . Another way to contact Comcast is through live chat on the Xfinity website. Talk to customer service The first avenue to try is to call your service provider and talk to a real person. There are five steps that you should take to proceed with the cancellation. you post a cancellation request given by you to the customer care team. The best way to contact Comcast is to dial 1-800-XFINITY (1-800-934-6489). You'll get vital information, including the name of the person who processed your cancellation, a confirmation number and details about fees and returning equipment. Therefore, if a creator doesn’t like any member, he is blocked from Twitter. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. cancellation request i never sent??? Checked my email tonight & i got an email from xfinity a couple days ago saying they “received my cancellation request” though i NEVER sent one. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page). Account has the cancellation request detail and got the email with the same detail. Recording of Man's Attempt to Cancel Comcast Will Drive You Insane. Comcast Xfinity Complaints HughesNet Complaints Optimum Complaints PayPal Complaints Priceline Complaints Suddenlink Complaints T-Mobile Complaints Uber Complaints Verizon Complaints Wells Fargo Complaints More Complaint Info Customer Service Help Cancelling a Service DIsputing a Charge Early Termination Fees Getting a. Contact | Comcast Florida Contact If you have a service question, there are many ways to get ahold of us. You can email a cancellation. Closed Weird one for you: I just noticed I received an email earlier this afternoon saying Xfinity received cancellation request for my Internet service. Call or write an email to resolve Xfinity issues. net site and click the blue “Sign In” button on the left. Complete a simple online cancellation form (we'll call you within two business days of receipt to confirm your request). When switching to a new provider, your cancellation date should be Write it all down, and also ask if the company can email it to you. How to Change or Cancel Xfinity Service. Option 1: Canceling your service via online form submission. Comcast settles lying allegations, will issue refunds and. These emails stated that my last day of service would be. I'm the only one on the account, and I didn't authorize or request a cancellation or even any change. Last day of service: Friday, September 4, 2020 Services. First, confirm you got a cancellation email. You should get an email from Amazon confirming your cancellation. You can cancel your Xfinity TV service through an online cancellation form (but you'll still end up talking to a representative), or you can cancel by calling . How to Delete Your Xfinity Account on Your Own The standard way to delete your Xfinity account is by calling the customer service landline. As a former Xfinity customer, you can still use your Comcast. Unauthorized Cancellation Request. Check if you have saved a copy of your login details to your inbox folder. Anyone can contact Xfinity to disconnect the account of the holder/primary user. To start the phone canceling process, call 1-800-XFINITY ( 1-800-934-6489 ). At first I thought it was phishing but logging into Xfinity website confirms the notice is there too. As a former Xfinity customer, you can still use your Comcast. Access the website where you want to delete your. Perhaps you would like an upgrade on your cable or internet services, or you would like to switch your service providers entirely. If you need immediate assistance for account or service-related issues or questions, including about the Affordable Connectivity Program, please call 1-800-Xfinity for Xfinity residential services or 1-800-391-3000 for Comcast Business Services. Xfinity Early Termination: How To Avoid Cancellation Fees. You might want to call Comcast's CSA (Customer Security Assurance). Call Spectrum at (833) 224-6603 to request a return authorization and instructions for returning the device. In the Your Subscriptions section, find HBO Max and turn off auto-renewal. Or just keep repeating “cancel service. I don't want to cancel my service. How to cancel your home internet service There are five steps you'll need to follow: 1. Comcast ID Account Management. They will more than likely be reading from a script. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Telkom Cancellation Email From, Haviva Holcomb P. Request a deletion of your account verbally with a company representative. We received your cancellation request. The QR code will be scanned to verify the equipment you need to return to us. za 21-09-2014 To, McKenzie Hernandez Ap #367-674 Mi Street Greensboro VT 40684 Subject: (**********************) Subject: Cancellation of the Telkom Connection to our home. How to Cancel Your Xfinity Services from Comcast. Suggested subject: Cancel my subscription. Received a service cancellation request email, but I did not make any such request. Step 2: Cancel your subscription. All refunds are processed within 30 days of the disconnect date and will either be mailed to the person and address on the affidavit or to the billing address on file in the. How to Delete Your Xfinity Account on Your Own The standard way to delete your Xfinity account is by calling the customer service landline. You should: Go to the contact page Click on Ask Xfinity Sign in to your account Request to chat with an agent Choose Billing as the matter you want to discuss Explain that you want to get a refund when you get in touch with an agent Request a Comcast Refund the Easy Way. ‎I received an email about a cancellation request, but I. Steps to Delete an xfinity Comcast Email Account. com Privacy Inquiries Claim Your Business More phone numbers and emails Advertisements Contact Information Comcast Website: corporate. To quickly reach a tech support representative, enter the ZIP code associated with your account, then say “technical support” when prompted. Please send us a direct message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. Your email account will remain active as long as you access it at least once every nine months. With your Xfinity ID and password With your mobile phone number How To Cancel Xfinity via Letter You can mail your cancellation request to Comcast Cable ATTN: Service. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. How to Delete Comcast Account?. We’re proud to participate in the Affordable Connectivity Program (AC 2. You can also choose to cancel Xfinity service by mailing a form directly to them. What happens to the Comcast email if I cancel?. Call Xfinity customer service and let them know of your . Once you're done, you'll receive a confirmation email from us. How to Cancel Comcast Without the Pain. Note: You must cancel at least 30 days before the start of a billing cycle to avoid any . Mail a cancellation request, including your first and last name, account number, service address, . So you have to choose the space. Visit Application Email ApplicationHere’s how to add, change or remove a phone number on the PayPal website: Go to your Settings. How to cancel your home internet service There are five steps you'll need to follow: 1. I then received emails from Xfinity confirming the cancellation of my Xfinity services on 01/09/2023 and 01/10/2023 (Subject lines: "We received your cancellation request"). I received 3 emails now saying 'we received your cancellation request' the first one saying my service was going to be cancelled on the 7th . Thinking of moving or switching your Xfinity internet service? First, you can complete an online cancellation form. Open your password manager and locate the account you want to delete. Xfinity’s tech support number is the same as their customer service number. How to Transfer, Pause or Cancel Xfinity Services. This guide will walk you through the cancellation process, whether you want to know how to cancel AT&T internet, how to cancel Xfinity, . To do so, click on the chat icon located at the top right of this forums. Select your topic and add your audience. The representative confirmed that there would not be any charges and that I had paid my final bill. If not, give them a call to cancel services. Please send us a Direct Message with your first and last name and address. Toll-Free Number: (800) 266-2278 Call customer service Customer Service: (888) 959-6783 Call Centre (800) 934-6489 Xfinity (800) 945-2288 Xfinity Comcast Email: [email protected] These emails stated that my last day of service would be 01/09/2023. Access the email you have used to register for the account. This is a fantastic choice if you don’t want to wait on the phone. All refunds are processed within 30 days of the disconnect date and will either be mailed to the person and address on the affidavit or to the billing address on file in the deceased account holder's/primary user's name or care of the estate of the deceased customer when requested. When you call, answer the menu by saying “cancel service. Please send us a direct message. Weird one for you: I just noticed I received an email earlier this afternoon saying Xfinity received cancellation request for my Internet service. Go ahead and register a request for cancellation or deactivation of your . How long does it take for cancellation request? I called the retention/loyalty department and asked for last day of service to be last monday 4/5/21. I then received emails from Xfinity confirming the cancellation of my Xfinity services on 01/09/2023 and 01/10/2023 (Subject lines: "We received your cancellation request"). It said the end service date was the 29th, however its. The email states that the last day of service is 6/10. How to Write Cancellation Email. Comcast's customer service nightmare is painful to hear. How to Cancel Xfinity Mobile?. The best way to contact Comcast is to dial 1-800-XFINITY (1-800-934-6489). So the email was not a phishing attempt. Please ensure you are sending your message to our 'Xfinity Support' handle. Account Change Request FAQs. We can ensure the cancelation request is removed for you. You should call Comcast Retention at 1-800-XFINITY or 1-800-COMCAST. Appropriately fill a simple cancellation form. net email address if you logged into your account in the 90 days prior to disconnecting your service. Mail a cancelation request, including your full billing name, service address, account number, and phone number to: Comcast Cable. If you are a reporter, please contact Mindy Kramer at [email protected] The preferred email address they can use to contact you. You can mail your cancellation request to Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. The email states that the last day of service is 6/10. Visit Application Email ApplicationHere’s how to add, change or remove a phone number on the PayPal website: Go to your Settings. With your Xfinity ID and password With your mobile phone number How To Cancel Xfinity via Letter You can mail your cancellation request to Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. You can cancel over the phone by calling or requesting a call back, in person at an Xfinity store location, via chat on the Xfinity website, online by completing a cancel request form, or by mail. Comcast Customer Service - Xfinity Technical Support How can we help? Internet WiFi Name and Password Restart Modem Perform a Speed Test View Internet Support TV &. On mail and email requests, expect to wait up to two business days from receipt for confirmation from Xfinity. A call can be made to 1-800-Xfinity, or 1-800-Comcast, to verbally issue your formal request to have the account deleted to an agent representing the company. This typically happens when a future/new customer sets up an order and enters the incorrect address (ex. Orwell!) and made it out of the phone call without raising my voice, pulling my hair, . How To Cancel Xfinity Plan?. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. How to Cancel Comcast Xfinity Cable TV Service. How long does it take for cancellation request? : r/Comcast. I have not requested any cancellations and I work from home. Toll-Free Number: (800) 266-2278 Call customer service Customer Service: (888) 959-6783 Call Centre (800) 934-6489 Xfinity (800) 945-2288 Xfinity Comcast Email: [email protected] How To Request a Comcast Refund. If you don't want to wait on the phone, that's a good option. Anyone can contact Xfinity to disconnect the account of the holder/primary user. State your case — your likes, dislikes, shortcomings, etc. Finally, you want to avoid paying Comcast early termination fee? Of course, you should! Comcast Cancellation Policy. The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. As a former Xfinity customer, you can still use your Comcast. One way to start canceling your service via the online route is to fill out a form. Official Employee • 642 Messages 1 year ago Hi @abilling23, I would like to look into your notification concern regarding cancellation of service. Their phone number is (888) 565-4329. To submit your cancellation request, please visit xfinity. Visit a local Xfinity store in person.